What is not covered by the warranty
Please note that the warranty is in relation to the product supplied, not the installation.
If the heater is not installed by an authorized AUTOTERM service center or by an independent installation, for obtaining a warranty, you must contact one of the authorized service centers authorized by AUTOTERM for installation and warranty repair to confirm the installation. In this case, a note is made in the warranty card (a service center may charge a fee for this service).
Producer, ADVERS company pays special attention to improving the quality of manufactured products, developing high-quality provision of installation services, service and maintenance. The quality of the products is provided by a certified quality management system that meets the requirements of international quality standards ISO 9001: 2008, ISO / TS 16949: 2009. Our products use unique patented burners of our own design, adapted for Russian fuel and harsh operating conditions up to -45 degrees Celsius.
Just as important factor is the availability of an extensive dealer network throughout Russia, CIS countries, Europe, North America, Arentina and South Korea. Our entire dealer network provides a full range of services for sales, installation, warranty and post-warranty service. All dealer centers have the necessary equipment to restore and verify the operability of the product as soon as possible.
We appreciate every consumer of our products, so we are working to improve the quality of products and try to open Service Centers in the widest possible range and get closer to the consumer.
Our specialists are ready to answer all questions related to the operation of our products, and also within a few hours 24/7 to answer any technical questions regarding our products: +371 25529999, e-mail: [email protected]
Feel free to ask your questions using our contact form.